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Fine Hygienic Paper FZE is a leading producer of paper products in the Middle East. It is part of the Jordan based Nuqul Group, which was established in 1952 and brings together 30 regional and global companies, more than 5,500 employees and exports its products to over 45 export markets worldwide.

The company is a market leader in the facial tissues category in almost every market in which it is present and also has a very strong presence in the toilet rolls, kitchen towels, baby diapers and feminine pads categories.

Fine's emphasis on hygiene is legendary. It's SteriPro (or Sterilisation Process) ensures that every tissue is 100% germ free before it is packed. Great store is also placed on constant product innovations, seasonal designs and innovative marketing. This focus and a clear product differentiation strategy has ensured overwhelming customer loyalty and market dominance, in a market that is saturated with a large number of competing brands offering a 'commodity' product.

FINE operates from the Jebel Ali Free Zone in Dubai, a major manufacturing center for both the Gulf and world markets. Headed by Peter Janho - Chief Area Officer for the Arabian Peninsula and Iran, the 15,000 Sq. Meter facility is environment friendly, equipped with state-of-the-art manufacturing equipment and has a young, highly skilled work force of nearly 300 employees.

"Commitment to Excellence in Quality and Service" has always been the motto of the Nuqul Group and this enduring factor is reflected in over 160 hygienic paper and related products being offered by the company in the Lower Gulf. An obsession with hygiene is a way of life at FINE, and the middle name, 'Hygienic', is by no means an accident. The marketing strategy lays emphasis on 'By Your Side' indicating FINE's presence at every stage of a consumers life - from baby diapers to facial tissues, sanitary napkins and adult briefs.

Environmental awareness is part of the FINE ethos. This is evident in the practice of using only virgin pulp that originates from well-managed forests practicing active re-forestation programmes. The cardboard boxes in which the tissues are packed are made from recycled material. Strict quality control is employed at every stage of the manufacturing process and excellent customer service ensures that the customer is not forgotten after the sale.

FINE is a preferred top ten supplier to most major retailers in the region. With the largest product portfolio in the region, it is a corporate success story that is remarkable for its quality as well as its consistency.

Major retail products offered are Facial Tissues, Baby Diapers, Feminine Sanitary Pads, Pocket Tissues, Adult Briefs, Kitchen Towels, Toilet Rolls, Table Napkins, Mediroll Towels and Medipads. The Hotel & Catering range includes Toilet Rolls, Kitchen Towels, C-Fold Paper Towels, Jumbo Rolls, Liquid Soaps, Coasters, Drinking Straws, Table Napkins and related Dispensers. A host of customized orders and special services are also taken up on a regular basis.

New product development is a continuous process at FINE. Our most recent additions have been a special tissue box design for the Dubai Shopping Festival 2008 (FINE was a support sponsor of this mega event) and revamping the packaging of our pack of 10 toilet rolls. In early 2008 we upgraded the popular Lido Super Dry Baby Diapers with additional leak guards and a new package design. Major product launches for tissues and diapers have also been supported by targeted advertising campaigns.

Our search for continuous improvement in all spheres of activity led to simultaneous certifications to the ISO 9001 & 14001 Standards in April 2000. The achievement is unique because FINE FZE became the first company in the region in its line of business to attain a dual certification. In 2003 we upgraded our Quality Management System by certifying to the ISO 9000:2000 version.

In October 2007, Fine was the first company in the UAE to attain the Emirates Quality Mark, in keeping with the standards of the Emirates Authority for Standardisation and Metrology (ESMA). The company holds certificate number 0001. For third year in a row, FINE has been named a recipient of the coveted title of Arab SuperBrand, which recognizes regional marketing success stories and awards the strongest, most highly-trusted brands.

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